At Villeroy Shop, we understand that creating your perfect bathroom sanctuary involves careful planning and anticipation. That’s why we’ve streamlined our delivery process to ensure your premium bathroom products reach you safely and efficiently, no matter where you are in the world.
Our Delivery Promise
We partner with trusted global carriers including DHL, FedEx, and EMS to bring luxury bathroom solutions directly to your doorstep. Whether you’re upgrading with a spacious 1800mm freestanding bath or adding elegance with our 10mm tempered glass shower enclosures, we ensure your selections arrive with the care and attention they deserve.
Processing Time: All orders undergo careful quality checks and professional packaging within 1-2 business days before dispatch.
Shipping Options
Standard Shipping – £12.95
Ideal when you’re eager to begin your bathroom transformation. Your order will be delivered via DHL or FedEx within 10-15 days after dispatch. This service provides tracking information and reliable delivery timelines, perfect for your renovation schedule.
Free Shipping
For orders over £50, we’re pleased to offer complimentary shipping via EMS. Delivery typically occurs within 15-25 days after dispatch. This economical option maintains our commitment to quality while making luxury bathroom furnishings more accessible.
Global Reach with Local Care
While we proudly serve customers across Europe and North America, our shipping network extends to most global destinations. Please note that delivery to some Asian regions and remote areas may not be available. During checkout, our system will automatically confirm whether we can deliver to your location.
After Your Delivery
We want you to be completely satisfied with your Villeroy Shop experience. If any item doesn’t meet your expectations, we offer a straightforward 15-day return policy from the date of receipt. Our customer service team is here to ensure your bathroom transformation is everything you envisioned.
Please note: Delivery times are estimates and may be affected by factors beyond our control, including customs processing and seasonal demand. For time-sensitive projects, we recommend selecting Standard Shipping and ordering with some flexibility in your schedule.
Ready to begin creating your personal sanctuary? Browse our collections of electric showers, shower systems, and premium bath solutions, and experience the Villeroy Shop difference in delivery excellence.
Explore Our Collections